We understand that circumstances can change quickly and people may find they’re unable to make their repayments. You should contact us immediately and we’ll try to resolve the problem with you.
It’s important you understand that if we can’t reach an agreement on how to solve your problem and you remain in breach of your obligations (due to late or non-payment) this may result in the payment of default fees and could result in an adverse credit listing.
If you continue to ignore your obligations and refuse to either make a payment or discuss the issue with us, we have the right to take further action. This could include registering a default on your credit file, passing your information to a specialist debt collection agency, and/or legal action.