Low-income loans

Apply for a low-income loan in 3 simple steps

It’s commonly assumed that people with a low income are hindered when it comes to getting approved for a loan. While this may be the case with some financial institutions, it isn’t true with City Finance. We pride ourselves on helping as many Australians as we possibly can, and we commonly issue small loans to those who have a low income. This type of loan is called a ‘Low Income Loan’.

In Australia, a low to middle-income earner is classified as someone who earns $37,500 or less per annum. If your annual salary is below this, you can apply for a low-income loan with us. These loans are specifically designed for people in a lower wage bracket and offer competitive interest rates and comparison rates. We offer loans across Australia – including BrisbaneSydneyMelbournePerth and Adelaide.

Furthermore, to be eligible for a low-income loan, this money can come in the form of a salary or government benefits. As long as you can prove that you have consistent money coming into your bank account – and you can meet our other criteria (which are explained below) – then you’re a great candidate for a low income loan.

Applying for a low-income loan is quick and simple. In fact, the whole process is as easy as 1, 2, 3, as you can see below.


To apply for a loan with City Finance, you’ll need to fill in an online application form, which you can find here. The application is simple and you’ll just be required to select the amount you’d like to borrow and the repayment time, as well as fill in some personal information and send proof of identity.


Once we receive the information from you, someone from our team will call you to confirm your application details. If your application is approved, we’ll send you an email confirming the approval. We’ll also get your bank details so we can send over the money.


Once you’ve been approved, you should receive the money by the end of the day. However, most customers receive the money even sooner. From here you’ll be able to spend the money on what you please – and you will just need to meet the contracted repayments (weekly, fortnightly or monthly).

What is a low income loan?

A low-income loan is an unsecured personal loan that applicants who earn $37,500 per annum or less can apply for. These loans have competitive interest rates and comparison rates and don’t have any early repayment fees if you find yourself in a position where you can pay off your loan early.

Because they’re unsecured loans, they don’t require any security or collateral. With this type of loan, the amount will be deposited into your bank account and then you will pay your bills or expenses directly, as required.

We are an inclusive lending institution. So, even if you have a less than perfect credit rate we may still be able to help. Once you finished your online application, a member of our team will reach out to you to talk about your current circumstances. They will work with you to figure out how much you can comfortably borrow, and discuss how you can meet these repayments.

Am I eligible for a low income loan?

To be eligible for a low-income loan, applicants will need to earn $37,500 or less per annum, be aged 18 or older and can supply bank statements, show proof of income and some supporting documents. If you meet all of the above criteria, then you’re probably eligible for a low income loan.

Applicants who are new to loans, or have been rejected for one before, may be hesitant to apply. But, it’s important to note that we’re not like other financial institutions. We have flexible eligibility criteria and have helped thousands of Aussies with loans when others woudln’t.

If you’re unsure of your eligibility please feel free to reach out to our customer service here.

What supporting documents and information do we need to process your low income loan?

At City Finance the process of applying for a rewarding personal loan is simple. We don’t need a bunch of different documents, all we require is the following:

  • A copy of your ID
  • A short application form with details such as your address and phone number
  • Proof of your income (either wages or Centrelink benefits)
  • 90-day history of bank statements

Why choose City Finance?

Quick Decisions, quick deposits

Sometimes when you need money, you need it quickly. Fortunately, everything about a low income loan with City Finance moves quickly. The application process itself should only take a matter of minutes. From here, our team will work as quickly as possible to assess and approve your loan. In many cases, low income earners have received the money in their bank on the same day that they applied for a loan.

Inclusive lending

We strive to help as many Australians as we can with loans. We frequently approve loans for low income earns, those with bad credit and newly self-employed applicants. If you’ve been rejected by another financial intuition because of their strict requirements, then there’s a good chance we may still be able to help.

Flexible repayments

Our loans are very flexible, we’re able to adapt the loan amounts, loan length and frequency of repayments to suit you personally. Plus, we are very transparent about our fees, so you won’t be hit with any hidden charges. We don’t charge early repayment fees, either, should you find yourself in a situation where you can pay off your loan early.

Trusted lending

We’ve been lending money to Aussies for over 20 years and are a very established lender. When securing a loan through City Finance, you can be confident that you’re borrowing from a trusted and reputable lender.

Easy borrowing

We’ve streamlined our processes to make everything about borrowing with us as simple as possible. When it comes to repayments, we’ll arrange an automatic direct debit, so you don’t need to worry about missing one.

Understanding team

We understand that sometimes obstacles arise that may obstruct you from being able to meet an agreed-upon repayment. If this happens simply reach out to our friendly customer service team and they will work with you to determine a contingency plan that you can comfortably meet.

What can I use my low-income personal loan for?

Emergency costs

At one point or another, almost everyone will be hit with an emergency cost. This could be anything from a smashed phone screen to a leaking roof. Because these costs are unexpected, it can be very hard to know how much money to tuck away in a rainy day fund. If you’ve been hit with an emergency expense, and don’t have enough savings to cover the costs, our low-income emergency loans can help.

Unexpectedly high bills

Most of the time, it’s quite easy to budget for utility bills because they tend to stay around the same amount each month or quarter. But, what happens when you receive a bill in the mail that’s much higher than normal? There are many reasons why this could happen, from excessive air con use during a sweltering summer, to unknowingly exceeding data levels on your phone. However, in most cases, if these bills aren’t paid, the service will be cut off and you’ll usually be hit with a pricey reconnection fee. Avoid this by covering the bill with a low income loan.

Medical costs

In Australia, we’re lucky enough to have a great health care system. However, some things aren’t covered, like specialist appointments, elective surgery and some medications. One of the most important things you can spend your money on is your health. If you’re facing a medical issue and need treatment or medication, then you should prioritise this. If you’re not in a financial situation to do so, then our low-income medical loans can help cover costs and allow you to pay the total back gradually, while you’re on the mend!

Dental appointments

While going to the dentist isn’t usually at the top of the list of enjoyable things to do for most people, it is very important. Neglecting to visit the dentist can leave you with serious health complications, and will usually cause dental costs to wind up a lot more expensive down the track. However, when you’re struggling to cover costs in your day-to-day- life, it can seem overwhelming to have to part with a big chunk of money for a dentist visit. Our low income personal dental loans can help remove this stress by covering the cost of the appointment and letting you pay off the total gradually.

Car repairs

For many Australians, having a car is an important part of their day to day life. So, when your vehicle suddenly stops working, it can be devastating. Of course, it’s commonly known that car repairs don’t usually come cheap. Firstly, you have to factor in the costs of expensive parts, and then there’s the price of labour by mechanics. If you’re facing a problem with your car, and need it back on the road ASAP, then our low-income car repair loans can help.


Highly highly highly recommended City Finance to anyone. The staff are absolutely amazing and very helpful. My experience the two times I have used their services have been amazing. Thank you guys!

Lulu Millar
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I had a very easy and straight forward experience dealing with City Finance... Very much appreciated the quick flow of decision making displayed. Regards, Graeme

Graeme Austin
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Great customer service, they're happy to help out when you need it if something unexpected has happened and you need cash fast, definitely recommend and repayments are tailored to your needs.

Cassandra Dodd
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Wonderful people very friendly and helpful been with them for some time now and have never had an issue with them always have my payments on time

Pauline Arrowsmith
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City finance for fantastic. The application is still in fairly quickly within outcome usually within 24 to 48 hours. Customer service is lovely and the only company that would help me out with the loan when no other one would. Highly recommend.

Chanelle Ryan
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